Radical Redesign of Homelessness Services
The current system for addressing homelessness in the US is broken, with cities spending more on services each year yet seeing an increase in homelessness and growing public frustration.
The problem may lie in trying to solve too many problems at once with a system that is not equipped to solve any of them effectively.
A New Approach
A thought experiment based on work at the Harvard Kennedy School Government Performance Lab (GPL) with state and city leaders explores what it would take to radically redesign the way communities serve people with severe mental illness living on the street.
What if we’re trying to solve too many problems at once with a system built to solve none of them well?
Precedent for Change
There are examples from communities across the country that provide a helpful and illuminating precedent for reimagining complex systems.
- Local governments, nonprofits, and philanthropists could work together to create a new system focused on outcomes.
- This could involve a fundamental shift in the way services are designed and delivered.
Author's summary: Redesigning homelessness services around outcomes could be the key to creating a more effective system.
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