Sault Ste. Marie's New Website
After 20 years, the City of Sault Ste. Marie has updated its website, featuring a "fresh look, faster access, and easier navigation" that simplifies connecting with City services.
The website is organized around central themes of live, work, play, and government, similar to other municipalities like Sudbury.
Key Difference
A notable difference between Sault Ste. Marie's new website and others is the lack of a 311 Customer Service Management system.
- A 311 CRM is a dedicated municipal telephone number for non-emergency calls.
- CRM stands for Customer Relationship Management, a technology system for managing and analyzing interactions with customers.
A "fresh look, faster access, and easier navigation" mean connecting with City services just got simpler
Author's summary: Sault Ste. Marie's new website lacks a 311 CRM system.
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