An independent review commissioned by the Legal Services Board (LSB) found that the Solicitors Regulation Authority (SRA) failed to respond adequately to over 100 consumer reports during the SSB Group collapse.
The review, commissioned in April 2024, examined the SRA's handling of events leading up to the collapse.
The SRA failed to respond adequately to more than 100 reports from consumers in its handling of the SSB Group collapse.
Author's summary: SRA failed to protect consumers due to lack of leadership.