Nearly 600 customers in Toronto’s Moss Park area have been without electricity since 8:11 a.m. Wednesday. The outage was caused by an underground cable fault, according to Toronto Hydro.
The utility reported it expects power to return by Thursday afternoon, more than 24 hours after the issue began. In a recent update, crews anticipate full restoration by 3:00 p.m.
“As our crews continue underground repairs, we’ve identified that the cable fault causing this outage appears to be the result of a suspected third-party dig-in at an active construction site in the area,” Toronto Hydro said in a social media update. “This work is unrelated to Toronto Hydro but appears to have damaged our infrastructure.”
Later, Toronto Hydro described the repair effort as complex and lengthy due to the fault’s location.
“It involves safely identifying, repairing and testing the damaged infrastructure before we can return it to service.”
Originally, restoration was projected for 8:30 a.m. Thursday, then 11:30 a.m., before being delayed to later in the day. The utility added that the damage from the outside contractor was significant and affected several points along the line.
“The damage caused by the third-party contractor is extensive, with the dig-ins occurring in multiple spots,” said Toronto Hydro.
Toronto Hydro crews are repairing a complex underground cable fault, caused by external construction, that left about 600 Moss Park customers without power for over 24 hours.