Wikipedia's founder, Jimmy Wales, notes that the site's success demonstrates the good that comes from trust between strangers.
I assumed we were going to have to lock things down or something like that. But actually, we found out trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off.
Wales discusses his journey towards embracing trust in his new book, The Seven Rules of Trust, emphasizing authenticity, empathy, and logic.
Author's summary: Wikipedia's success is rooted in trust and human decency.