New York Bridge Authority Addresses E-ZPass Error
The New York State Bridge Authority has acknowledged an error affecting E-ZPass customers on the commuter plan, resulting in incorrect charges on their bills.
Hudson Valley customers who use the commuter plan have reported issues with their recent bills, prompting an investigation into the matter.
The issue has specifically affected E-ZPass holders who opted for the money-saving commuter plan.
The error was discovered after customers noticed discrepancies on their bills, leading them to share their experiences and bring the issue to the attention of the NYSBA.
The transition to cashless tolling was completed in 2022 with the removal of toll booths at the Mid-Hudson Bridge, making E-ZPass one of the only options for Hudson Valley commuters.
Author's summary: E-ZPass error affects Hudson Valley commuters.
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