Salesforce Updates Agentforce with Agentforce 360
Salesforce has announced a new release of Agentforce, dubbed Agentforce 360, which aims to provide a platform for building, deploying, and controlling agents to power the agentic enterprise.
According to Salesforce, Agentforce 360 "gives teams the fastest path from AI prototypes to production-scale agents". However, many of the new release's features are still to come or are in pilot phases or beta testing.
Customers are not currently getting value from their AI investments, they are stuck in what I call 'pilot purgatory', and this is what we're trying to solve.
Agentforce 360 will be showcased at the company's annual Dreamforce conference and unites humans, agents, apps, and data, said Salesforce president and chief engineering officer Srinivas Tallapragada.
Key features of Agentforce 360 include:
- Building, deploying, and controlling agents
- Integration with Slack as the front end
- Unifying humans, agents, apps, and data
Author's summary: Salesforce updates Agentforce with Agentforce 360 for faster AI deployment.